Global Publishing

How to Order
Step 1: Refer to our web site or Contact Us for a price quote, schedule a rush service, or discuss packaging options.
Step 2: Download Forms For all customers. Please download, fill out and sign the following forms: Custom Input Form Intellectual Property Rights (IPR) Form Mandatory Indemnification Agreement For new customers ONLY. Please download, fill out and sign the following forms: Credit Application, Application of Consent, CA Certificate of Resale Credit Card Authorization
Step 3: Download Templates If necessary, please download one or all of the following templates for custom artwork and label design specifications. The "eps" file is for the convenience of designers and the "pdf" files are easier to read. Offset CD/DVD Artwork Specification Silkscreen CD/DVD Artwork Specification Designer Cut CD 35 MB CD Business Card (80mmx59mm) Specification Designer Cut CD 50MB CD Business Card (80mmx61mm) Specification Designer Cut CD 65MB CD Business Card (80mmx63mm) Specification Designer Cut CD 180 MB Mini CD (80mm rounded) Specification CD Jewel Case Tray Card CD Jewel Case Insert DVD Booklet DVD Insert 3 ½" Floppy Disk Label
Step 4: Fax, email, or mail us all the above forms, artwork specifications and other necessary materials. If you have any questions, please do not hesitate to contact us.
How to Pay:
We accept Visa, MasterCard, Discover and American Express (no surcharge added). We also accept money orders, C.O.D. company checks (upon credit approval), C.O.D. cash, Wire Transfers or Letters of Credit. We will report all credit card fraud.

Minimum Orders:
There is no minimum order. Only that the product has to be purchased in the proper increments.
Shipping Information:
Prices listed do not include order processing or delivery charges. For each order, add $6.00 for order processing, packaging and handling, plus the shipping charge for each item.
Domestic shipments are made via UPS Ground when possible. Allow at least 7 to 10 business days after shipment for delivery. Shipments to APOs/FPOs, Canada and PO Boxes - add an additional 20% or order amount. Overnight or for 2nd Day Air Express Delivery, actual shipping charge. Shipments to Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam - please call Customer Service for shipping charges - Toll Free: 1- 800- 886- 6833 We also provide shipping services using our own trucks within 20 miles radius from our company
Purchase Orders:
In order to offer you the lowest prices, all purchase orders must be accompanied with payment except for schools and Government offices (Net 15 days).
Returns and Exchanges:
If there is a problem with your order, call us first to obtain a RMA number. Please securely wrap the package and return it prepaid and insured to: Global Publishing, Inc. Returns Department 4415 Technology Drive, Fremont, CA 94538
Damaged Shipments:
If you receive a package that has been damaged en route to you by UPS, please call your local UPS office immediately and request that a representative pick up the damaged goods. (This will help to resolve the situation in the quickest possible manner.) Repack the merchandise securely, making sure to include the white packing slip that was included with your order and attach to it a note explaining the situation. Once UPS picks up the package and notifies us, we will promptly ship a replacement to you.